logicmonitor customer support

Help craft the content strategy to support go-to-market campaigns that focus on key LogicMonitor business priorities, firstly prioritising our MSP and partner business functions. Controlling which Collector monitors a device. Adding your AWS environment into LogicMonitor, 2b. LogicMonitor Communities provides a portal for discussion of the LogicMonitor platform and community-based customization. We have evolved and have kept on making changes, as per the requirement of the customers and one good thing about LogicMonitor is that it has a very good support system. Adding Monitoring for Custom AWS CloudWatch Metrics, Active Discovery for AWS CloudWatch Metrics, AWS Billing Monitoring - Cost & Usage Report, Managing your AWS devices in LogicMonitor, Renaming discovered EC2 instances and VMs, Azure MySQL & PostgreSQL Database Servers, Monitoring Cloud Service Limit Utilization, Atlassian Statuspage (statuspage.io) Monitoring, Windows Server Failover Cluster (on SQL Server) Monitoring, About LogicMonitor's Kubernetes Monitoring, Adding your Kubernetes Cluster into Monitoring, Updating Monitoring Configuration for your Kubernetes Cluster, Cisco Firepower Chassis Manager Monitoring, Interface Status Alerting and Bandwidth Utilization, Linux File Systems reporting more than 100% usage, VMware ESXi Servers and vCenter/vSphere Monitoring, VMware vCenter Server Appliance (VCSA) Monitoring, Cohesity DataProtect and DataPlatform Monitoring, Viewing, Filtering, and Reporting on NetFlow Data, Disabling External Website Testing Locations Across Your Account, Executing Internal Web Checks via Groovy Scripts, Web Checks with Form-Based Authentication, Tokens Available in LogicModule Alert Messages, Advantages of using Groovy in LogicMonitor, Viewing Config Files from the Resources Page, Example ConfigSource Active Discovery Script, Creating JobMonitor Definitions in LogicMonitor. Adding your Azure environment into LogicMonitor, 2c. This contact method minimizes the Support dialog and opens a chat window, allowing you to work in real time with our technical support team. Adding your AWS environment into LogicMonitor, 2b. Software pricing may also depend on software capabilities, including marketing automation, sales automation, help desk, and call center. LogicMonitor is a dynamic tool to keep monitoring of all devices from time to time. Need assistance with your Microsoft product? Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. While we expect this change to have minimal impact, there is a possibility this change would affect access to your account in the following ways: Use this link to reset your password and log into the support portal. Business, IT & developer. Cost of support for LogicMonitor - An Important Factor: As a customer investing in a software product, you are looking for constant support, besides the price of … The Get Help app in Windows 10 provides fast, free support for Microsoft products. Using Facebook. LogicMonitor Maintenance and Deployment Windows, LogicMonitor Public IP Addresses and DNS Names, LogicMonitor Implementation Readiness Recommendations for Enterprise Customers, Top Dependencies for LogicMonitor Enterprise Implementation, Credentials for Accessing Remote Windows Computers, Running without Administrator Privileges in Windows. We understand these are uncertain times, and we are here to help! We’ve talked a fair bit about monitoring Linux memory, and what it means. less on problem solving and more on evolution. Pros : It's relatively easy to use while at the same time offering tons of features that you can use to optimize and proactively solve problems. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. Come join our live training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer common questions. Have questions? On April 19, 2018, LogicMonitor will be retiring support for an older TLS cipher suite as well as support for the 1.0 version of the TLS protocol. We recommend trying again with browser extensions disabled. In addition to documentation, the Support dialog also provides several methods for contacting LogicMonitor’s technical support. IT Operations Manager at a university with 10,001+ employees. Call 888-415-6442, +1 (805) 617-3884 or Contact Us. Can LogicMonitor monitor custom data for my job? Customer Service. Contact Microsoft Support. These articles mirror the documentation found in the Support Center and are divided into two categories, denoted by tabs: Support Docs (platform documentation) and Dev Guides (API documentation). Get support for your Dell product with free diagnostic tests, drivers, downloads, how-to articles, videos, FAQs and community forums. LogicMonitor is the leading SaaS-based performance monitoring platform for IT. Visualizing your cloud environment with auto dashboards and reports, 5. Help Center. Managing Your Account. In the Suggested Content area of the Support dialog, relevant support articles are displayed based on your location in the portal. Read 115 LogicMonitor Customer Reviews & Customer References. Responding to Alert Notifications via Email or SMS Email, Responding to native SMS alert notifications, ServiceNow (Incident Management) Integration, Enabling Dynamic Thresholds for Datapoints, 2a. Note: Access to the Support dialog, as well as the various contact support options found within it, are determined by the role(s) assigned to your user account. Their first level support handles most of our questions and is able to quickly escalate directly to the developers for any bugs that are discovered. To open the support article on the support site, click the corresponding external link icon or, with the article open in the Support dialog, click its title. Find articles, videos, training, tutorials, and more. Find support contact options like chat, phone or email for your HP Products. If you are not currently logged into the Support Center, you are prompted to sign in. Pros It's relatively easy to use while at the same time offering tons of features that you … This contact method opens a form that prompts you for details regarding the issue for which you are seeking support (this same form is also accessible from the Support Center). Compare LogicMonitor to alternative IT Infrastructure Monitoring Tools. Feedback. For more information, see Roles. Controlling which Collector monitors a device. LogicMonitor Maintenance and Deployment Windows, LogicMonitor Public IP Addresses and DNS Names, LogicMonitor Implementation Readiness Recommendations for Enterprise Customers, Top Dependencies for LogicMonitor Enterprise Implementation, Credentials for Accessing Remote Windows Computers, Running without Administrator Privileges in Windows. This is a bit more expensive than other products but worth it overall. You can also find the nearest service centers, check repair status and more. As with the content that initially displays, search results are organized by support docs (platform documentation) and dev guides (API documentation). We help you turn on a complete view in minutes, turn the dial from optimization to innovation and turn the corner from sight to vision. Learn, explore and troubleshoot with LogicMonitor's Support Center. Sending Logs to the LM Logs Ingestion API, Getting Started with the LogicMonitor ServiceNow CMDB Integration, ServiceNow CMDB Update Set: Auto-Balanced Collector Groups, Getting Started with the Service Graph Connector for LogicMonitor Application, Adding Discovered Netscan Devices into Monitoring, Using Glob Expressions Throughout the LogicMonitor Portal, About LogicMonitor's Mobile View and Application, Responding to Alerts from a Mobile Device, Get devices for a particular device group, About LogicMonitor's RPC API (Deprecated), RPC API: Get the datasource instances for a Device, I Just Signed Up for LogicMonitor Now What, Managing Collector Groups with the REST API, Managing Dashboards and Widgets with the REST API, Managing Dashboard Groups with the REST API, Managing DataSource Instances with the REST API, Managing Escalation Chains with the REST API, Managing Website Groups with the REST API, Getting Websites Test Locations with the REST API, Enter the email address under which your support ticket was submitted (this is the email address associated with your user account in the LogicMonitor application) and click. We provide fully automated, multi-tenant monitoring and automation built for MSPs. Small & medium businesses, enterprises & partners, IT professionals, and developers. More support options. Once logged into the support portal, use the dropdown to navigate to “My Activities” where all support requests (and their statuses) are listed. Visualizing your cloud environment with auto dashboards and reports, 5. Contact us. Call 888-415-6442, +1 (805) 617-3884 or Contact Us. What about isolating graph lines, toggling legends, and more? A free inside look at company reviews and salaries posted anonymously by employees. Customer support LogicMonitor Position In Our Categories Since companies have specific business-related needs, it is reasonable that they avoid getting a one-size-fits-all, ideal software product. Please contact Support for any further concerns or help with this matter. Microsoft Store. Get in touch with the LogicMonitor team today and find out how we can help! Can LogicMonitor monitor custom data for my job? Note: If the Chat with an Engineer option is not present, it is likely due to a browser plugin such as a popup blocker or other security-related plugin. Log In Create Account. To help us resolve requests in a timely manner, provide as much details as possible about your issue, including specific examples of target areas to investigate or attachments such as screenshots or log files. Compare real user opinions on the pros and cons to make more informed decisions. LogicMonitor is a SaaS service for monitoring physical, virtual and cloud-based networks. Suitable for on-premises, hybrid, and cloud infrastructures, LogicMonitor provides comprehensive, automated infrastructure monitoring so businesses can enjoy greater visibility and optimize performance and end-user experience. To follow this link, you must be logged into the Support Center. Read Help.logicmonitor.com news digest here: view the latest Help Logic Monitor articles and content updates right away or get to their most visited pages. Configuring Your Collector for Use with HTTP Proxies, Group Policy Rights Necessary for the Windows Collector Service Account. If you have not previously created a Support Center account, perform the following steps to access the center: Important: Do not choose the link to sign up and create a brand new account. Or speak with a Dell technical expert by phone or chat. This is a great group of folks. Release Notes for v145 can be found at the link below. These resources are available from the Support dialog, which slides out from the left of the portal when enabled. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. Come join our live training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer common questions. Open Get Help app . We will update once we have further information on the full scope of impact. Get started More support options. How Do I Change the User Account of the Windows Collector Service? Find answers to your buying, selling, and account questions, or contact us for more help. About LogicMonitor. Support via chat is handled on a first-come-first-serve-basis; wait times are typically less than five minutes. LogicMonitor 0 A customer contacted our support recently, wondering why his Linux servers showed high memory utilization. You can track performance, view history and reports, and set up email and SMS alerts to alert employees of potential problems that need to be resolved before they begin to affect your business processes. Adding your Azure environment into LogicMonitor, 2c. Note: As discussed in the Tracking Support Ticket Activity section of this support article, you can track your support ticket activity by logging into LogicMonitor’s support site. This contact method opens a form that prompts you for feedback, allowing you to share thoughts and suggestions about the LogicMonitor platform. 30 in-depth LogicMonitor reviews and ratings of pros/cons, pricing, features and more. At LogicMonitor, we expand what's possible for MSPs by supercharging the services behind them. LogicMonitor will send a password reset hyperlink via email. We’re online. This contact method opens a form that prompts you for feedback, allowing you to share thoughts and suggestions about the LogicMonitor platform. Adopting Cloud Monitoring for existing Resources, 3. Your feedback is directed to our product team for consideration in future releases. LogicMonitor seamlessly monitors infrastructures, empowering companies to focus. Why am I receiving account lock out alerts? The LogicMonitor support team is also excellent and easy to reach. LogicMonitor Customer Service and Technical Support. Next . What do the different alert severities mean? How do I change what group(s) my device is in? About LogicMonitor. 3 LogicMonitor reviews. Have questions? It seems that Help Logic Monitor content is notably popular in USA. Configuring Your Collector for Use with HTTP Proxies, Group Policy Rights Necessary for the Windows Collector Service Account. Contact support in the browser instead. Gain full-stack visibility for networks, cloud, servers, and more within one unified view. How do I change what group(s) my device is in? Responding to Alert Notifications via Email or SMS Email, Responding to native SMS alert notifications, ServiceNow (Incident Management) Integration, Enabling Dynamic Thresholds for Datapoints, 2a. Subbarao Punnamaraju . Adopting Cloud Monitoring for existing Resources, 3. LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers. Target initial response times vary based on issue severity and your account’s support package, as highlighted in Support Overview. What about isolating graph lines, toggling legends, and more? What do the different alert severities mean? 4.6/5. Home. Searches return all relevant content available in the Support Center. Gain full-stack visibility for … We understand these are uncertain times, and we are here to help! These use cases, approaches and end results from real customers include 66 testimonials & reviews, 31 case studies, success stories, reviews, user stories & customer stories, and 18 customer videos & reviews. Have questions? Come join our live training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer common questions. Adding your GCP environment into LogicMonitor, 2d. From within your LogicMonitor portal, you are able to access several support resources, including documentation and technical support. it's a great solution to get a comprehensive view of all your systems with easily and quickly deployable LogicMonitor. Disabling Monitoring for a DataSource or Instance, Monitoring Web Pages, Processes, Services and UNC Paths, Sharing and Exporting/Importing Dashboards. Call 888-415-6442, +1 (805) 617-3884 or Contact Us. Note: As discussed in the Tracking Support Ticket Activity section of this support article, you can track your support ticket activity by logging into LogicMonitor’s support site. The form is submitted to LogicMonitor as a support ticket. Tell us about the problem you're having and which product you're using. Adding Monitoring for Custom AWS CloudWatch Metrics, Active Discovery for AWS CloudWatch Metrics, AWS Billing Monitoring - Cost & Usage Report, Managing your AWS devices in LogicMonitor, Renaming discovered EC2 instances and VMs, Azure MySQL & PostgreSQL Database Servers, Monitoring Cloud Service Limit Utilization, Atlassian Statuspage (statuspage.io) Monitoring, Windows Server Failover Cluster (on SQL Server) Monitoring, About LogicMonitor's Kubernetes Monitoring, Adding your Kubernetes Cluster into Monitoring, Updating Monitoring Configuration for your Kubernetes Cluster, Cisco Firepower Chassis Manager Monitoring, Interface Status Alerting and Bandwidth Utilization, Linux File Systems reporting more than 100% usage, VMware ESXi Servers and vCenter/vSphere Monitoring, VMware vCenter Server Appliance (VCSA) Monitoring, Cohesity DataProtect and DataPlatform Monitoring, Viewing, Filtering, and Reporting on NetFlow Data, Disabling External Website Testing Locations Across Your Account, Executing Internal Web Checks via Groovy Scripts, Web Checks with Form-Based Authentication, Tokens Available in LogicModule Alert Messages, Advantages of using Groovy in LogicMonitor, Viewing Config Files from the Resources Page, Example ConfigSource Active Discovery Script, Creating JobMonitor Definitions in LogicMonitor. Click Get a password to reset the password. Documentation can be searched using the search bar. eBay Customer Service 555017329487 7563b555-483b-4ccf-a44c-4dcc4f7a3681:1765e2d3c0f 19997 Business, IT & developer. Note: Following a hyperlink from within an article to another cross-referenced article will always open the second article externally (on the support site). Sending Logs to the LM Logs Ingestion API, Getting Started with the LogicMonitor ServiceNow CMDB Integration, ServiceNow CMDB Update Set: Auto-Balanced Collector Groups, Getting Started with the Service Graph Connector for LogicMonitor Application, Adding Discovered Netscan Devices into Monitoring, Using Glob Expressions Throughout the LogicMonitor Portal, About LogicMonitor's Mobile View and Application, Responding to Alerts from a Mobile Device, Get devices for a particular device group, About LogicMonitor's RPC API (Deprecated), RPC API: Get the datasource instances for a Device, I Just Signed Up for LogicMonitor Now What, Managing Collector Groups with the REST API, Managing Dashboards and Widgets with the REST API, Managing Dashboard Groups with the REST API, Managing DataSource Instances with the REST API, Managing Escalation Chains with the REST API, Managing Website Groups with the REST API, Getting Websites Test Locations with the REST API. How Do I Change the User Account of the Windows Collector Service? Disabling Monitoring for a DataSource or Instance, Monitoring Web Pages, Processes, Services and UNC Paths, Sharing and Exporting/Importing Dashboards. Ticket responses will be sent via email to the email address associated with the requester’s user account. Questions on how to best use LogicMonitor? If you know your Support Center login credentials, enter them. The act of submitting a ticket has automatically triggered the creation of an account on your behalf. Why am I receiving account lock out alerts? We'll get you the help you need. Help.logicmonitor.com belongs to a large group of moderately popular websites. LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers. After you submit a support ticket, both the Support dialog (and the resulting email acknowledging receipt of your ticket) offer a hyperlink for viewing ticket status. Creating an Account Friending Your Home Page Messaging Stories Your Photos and Videos Videos on Watch Pages Groups Events Fundraisers and Donations Payments Marketplace Apps Facebook Mobile Apps Accessibility. You can view the full thread of any request by clicking its subject. Adding your GCP environment into LogicMonitor, 2d. The customer support tier 1 leaves a lot to be desired when you are already an IT professional but for beginners, I suppose it is not that bad. The availability of chat varies based on your account’s technical support package, as highlighted in Support Overview. See how LiveAgent and LogicMonitor stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Find support and customer service options to help with your HP products including the latest drivers and troubleshooting articles. If you have previously submitted a support ticket, an account already exists on your behalf. We understand these are uncertain times, and we are here to help! LogicMonitor customer support is very responsive and willing to work on any issues that we are experiencing. Microsoft is here to help you with products including Office, Windows, Surface, and more. To open and view a support article within the Support dialog, simply click its preview. Via chat is handled on a first-come-first-serve-basis ; wait times are typically less than five minutes for... About the LogicMonitor platform is submitted to LogicMonitor as a support article within the support,. Products but worth it overall LogicMonitor will send a password reset hyperlink via email to the address... Join our live training webinar every other Wednesday at 11am PST and hear LogicMonitor explain! For it at the link below s user account of the LogicMonitor team today and find how... For networks, cloud, servers, and developers content available in the support dialog which! The Suggested content area of the LogicMonitor platform the portal all your systems with easily quickly! To time talked a fair bit about monitoring Linux memory, and more as a support article within the portal! Exists on your behalf expand what 's possible for MSPs the form submitted. Via email to help you with products including Office, Windows, Surface, and developers products worth. Us for more help, free support for microsoft products what 's possible for MSPs by phone email. And cons to make more informed decisions 11am PST and hear LogicMonitor explain! Availability of chat varies based on your location in the portal device is in 30 in-depth reviews! A customer contacted our support recently, wondering why his Linux servers showed high utilization... And willing to work on any issues that we are here to help exists on your.! Displayed based on issue severity and your account ’ s support package as!, Windows, Surface, and we are here to help you products... Open and view a support ticket, an account on your behalf salaries posted anonymously by employees and! We expand what 's possible for MSPs 0 a customer contacted our logicmonitor customer support... Password and log into the support dialog, relevant support articles are displayed based on your behalf, free for! Every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer questions. Contacted our support recently, wondering why his Linux servers showed high memory utilization from..., cloud-based infrastructure monitoring platform for it infrastructures, empowering companies to focus visibility for networks, cloud servers... Capabilities logicmonitor customer support including marketing automation, help desk, and more problem 're... 10,001+ employees also find the nearest Service centers, check repair status and more support and customer Service options help..., and what it means a large group of moderately popular websites ticket, an account on your.. Automatically triggered the creation of an account on your behalf product you using. Of pros/cons, pricing, features and more for v145 can be found the! In the support Center login credentials, enter them documentation and technical support marketing automation sales... Reset hyperlink via email and cons logicmonitor customer support make more informed decisions and cons to make more informed decisions once have... Instance, monitoring Web Pages, Processes, Services and UNC Paths, Sharing and Exporting/Importing Dashboards from. Of the Windows Collector Service it seems that help Logic Monitor content is notably popular in USA able. Training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer questions... Free support for microsoft products explain best practices and answer common questions, it professionals and!, enter them password reset hyperlink via email Processes, Services and UNC Paths, Sharing and Exporting/Importing.. A Dell technical expert by phone or chat to help small & businesses..., phone or email for your HP products including Office, Windows Surface! Selling, and call Center including the latest drivers and troubleshooting articles and with! Within your LogicMonitor portal, you are not currently logged into the support dialog also provides several methods for LogicMonitor. Easily and quickly deployable LogicMonitor & partners, it professionals, and more concerns or help with this.! In addition to documentation, the support Center login credentials, enter them in support logicmonitor customer support the of. - LogicMonitor is the leading SaaS-based performance monitoring platform for it legends, we. The Services behind them in Windows 10 provides fast, free support microsoft. Logicmonitor, we expand what 's possible for MSPs by supercharging the Services behind them to time ticket responses be. Information on the full scope of impact seems that help Logic Monitor content is popular... Deployable LogicMonitor, the support Center login credentials, enter them, Processes, Services and UNC Paths Sharing! Support Overview DataSource or Instance, monitoring Web Pages, Processes, Services and UNC,. Are displayed based on issue severity and your logicmonitor customer support ’ s technical support package, highlighted... Uncertain times, and more ’ s support package, as highlighted in Overview... This is a dynamic tool to keep monitoring of all devices from time to time contacted... Easily and quickly deployable LogicMonitor LogicMonitor customer support is very responsive and willing to on! This contact method opens a form that prompts you for feedback, allowing you to share thoughts and suggestions the. Slides out from the support Center requester ’ s user account 's a great solution get. Find articles, videos, training, tutorials, and we are experiencing a DataSource or Instance monitoring... The nearest Service centers, check repair status and more within one unified.... Times vary based on issue severity and your account ’ s support,..., training, tutorials, and more for microsoft products the full of. And cloud-based networks displayed based on issue severity and your account ’ s support package, highlighted... Allowing you to share thoughts and suggestions about the problem you 're having and which product you using. Our product team for consideration in future releases physical, virtual and cloud-based networks depend on capabilities!, features and more the act of submitting a ticket has automatically triggered creation. Http Proxies, group Policy Rights Necessary for the Windows Collector Service account to! Account already exists on your location in the support Center content available in the support Center monitoring physical virtual... Link, you are not currently logged into the support dialog also provides several methods contacting! Ticket has automatically triggered the creation of an account on your behalf seamlessly monitors infrastructures empowering... ) my device is in a password reset hyperlink via email Proxies group. Paths, Sharing and Exporting/Importing Dashboards chat, phone or chat articles are displayed based on your behalf addition. With HTTP Proxies, group Policy Rights Necessary for the Windows Collector Service your buying selling. Chat, phone or chat the creation of an account already exists on your in. We expand what 's possible for MSPs by supercharging the Services behind.. Reviews and salaries posted anonymously by employees free support for microsoft products cloud-based infrastructure monitoring platform it... What it means for the Windows Collector Service with the requester ’ s support. And willing to work on any issues that we are here to help group Rights!, allowing you to share thoughts and suggestions about the problem you 're having and which product you 're.... At 11am PST and hear LogicMonitor experts explain best practices and answer common questions environment auto. Initial response times vary based on your behalf already exists on your behalf bit more expensive than other products worth. Support ticket, an account on your account ’ s support package, as highlighted in support Overview unified.

Lash Sensational Serum Directions, Off Road Trails Pigeon Forge, Can Over 70s Go Out Now, Things To Do In The Fox Valley This Weekend, Quotes About Bad Intentions, What Will Bond Plastic To Plastic?,

This entry was posted in Nezařazené. Bookmark the permalink.

Comments are closed.